Recent reviews from TripAdvisor.com | 24/03/10 Excellent value for money 5/5 | 15/02/10 Couldn't be better 5/5 | 11/02/10 Great airport hotel with parking 4/5 | 09/01/10 Excellent Hotel - Great Value for Money 5/5 | 21/12/09 Best Value Hotel & Holiday Car Parking for London Gatwick Airport 5/5 | 25/10/09 The perfect start to our holiday 5/5 | 10/11/09 Took all the hassle out of the airport for us!! 5/5
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Parking at Waterhall Country House

SPECIAL OFFER - 8 days free holiday parking.

Our current Stay, Park and Fly package deals are offering up to 8 days FREE Gatwick parking. All our parking is on-site in our secure, long-stay car park.

This offer is available to anyone booking a room at Waterhall Country House.

PLEASE NOTE: Parking is strictly limited to 1 car per room.

We do not permit guests to park their own cars in our long stay car park. This is for the overall security of the cars. We will park you car for you and brin git out again in time for your return.

AIRPORT TRANSFERS

Waterhall Country House no longer operates a transfer bus service. As a replacement we have partnered with local taxi firm, United Cars. As a result of this partnership we are able to offer you the following fantastic service:

24hr, On Demand Service

You need no longer wait for our sheduled bus service. Taxis are booked to arrive at the exact time you specify. Our reception staff take care of the booking for you, there is nothing for you to worry about. United Cars has well over 100 cars servicing the local area and are well postioned to be where you want them, when you want them.

Direct Transfers

Your taxi is exactly that, yours. Therefore it will take the most direct route between the airport and Waterhall Country House. You will not have to wait whilst guests are dropped off at other hotels. This happens with bus services, and indeed it used to happen with ours, as hotels attempt to spread the huge cost of the service by sharing it with other establishments in the area

Excellent Rates

United Cars offer us exclusive prices for taxi journeys to and from Gatwick Airport. These have been fixed at 2007 prices for the forseeable future and represent outstanding value for money. See below for tariffs.

Car Tracking

Using our direct link to United Cars' our receptionists can track your cars movements via GPS. This means that we can check your car is enroute and see precisely when it will arrive to collect you.

Both Journeys Booked on Your Behalf

Our reception staff will enquire about your prefered taxi time on check-in. They will also ask for your return flight number. They will then book your taxi both ways on your behalf. You do not need to worry about calling the taxi firm yourself, your car will be outside waiting for you.

 

TAXI TARIFFS

Please note the following:

  • Taxis fares are based on guests having one standard item of luggage each (excluding hand luggage).
    If you have more luggage than this then you may need a bigger taxi.
  • The prices shown below are for 1 way transfers.
  • Taxi fees are paid directly to the drivers.
  • The rates shown are preferred rates that we have negotiated on our guest's behalf. If you use an independent taxi firm tehse rates cannot be guaranteed.
Number of People 1 - 3 4 5 - 8
Tafiff £10.00 £15.00 £17.50
FREQUENTLY ASKED QUESTIONS

Q:

Why have you replaced the courtesy bus service with a paid taxi service after all these years?

A:

When the airport authority informed us that their charges for dropping and collecting guests at Gatwick were to increase by 10 times, we knew the service would no longer be financially viable.

We've looked at the feedback we've received from out guests in recent years. One common complaint that we has been that our 45 minute bus schedule didn't lend itself to everyone's preferred departure time. Furthermore, return transfers, whilst on request, could only be dispatched once the guest reached the courtesy phone. This lead to inevitable delays.

Having weighed all the options avialable to us, we could quickly see that the taxi option provides our customers with the best possible service and value for money.

Q:

Do I have to leave my car keys with you?

A:

Yes. We ask all our guests to leave their keys. These are securely locked in our safe whilst you are away.

Q:

Will you move my car whilst I am away?

A:

We may move you car within our own grounds in order to maintain access for incoming guests. We will not move your car offsite without your prior agreement.

Q:

Can I book just the parking without staying?

A:

No. Holiday parking is only available to people staying at least one night at the hotel. Parking spaces are strictly limited to one car per room.

BOOKING ASSISTANT: ONLINE

Hi, my name is Tanya. I am online and ready to help you with your booking and answer any questions you may have.

Please contact me using the form below and I shall respond immediately.

* We do not store or pass on this email address.